Shopify

Availability — Included with the Inventory or Sales module. Manage modules and your plan tier in Account & Billing.

The Shopify integration keeps your storefront and Knowledge ERP in step — stock levels, orders, and fulfillment all flow between them.

Connecting #

Shopify uses a custom app token: paste your store URL and access token into the Shopify settings page — no OAuth dance required. From there you can view location mappings, see the webhook URL, and view sync stats.

What syncs #

• Products (ERP → Shopify) — when a Product is saved in Knowledge ERP it is pushed to Shopify as a product; inventory levels stay aligned as stock moves.
• Products (Shopify → ERP) — when a product is created or updated in Shopify, it flows back into Knowledge ERP: a matching Product (matched on the SKU code) is updated, or a new one is created. Inbound product sync honors the Sync products toggle.
• Orders → sales orders — Shopify orders import as sales orders for fulfillment.
• Fulfillment → Shopify — when you fulfill in Knowledge ERP, the shipping status updates back on Shopify.
• Multi-location — Knowledge ERP locations are matched to Shopify locations by name automatically.

How it runs #

Observers watch Products, inventory movements, and sales orders to keep things in sync automatically, and inbound events arrive via Shopify webhooks — orders (orders/create, orders/updated) and products (products/create, products/update). Point those webhook topics at the webhook URL shown on the settings page.